When does my guarantee become invalid?

• The engine of the product is under guarantee against faults during montage and production. Mechanical parts are not under guarantee.
• This guarantee is not valid if user does not obey the rules mentioned in the automatic shutter and door systems manual guide.
• The guarantee is not valid in case of an intervention made by anyone except A-Door Technical Support Service. In this condition, technical support is served besides this service, new engine and other parts are invoiced.
• The guarantee is not valid in case of damages caused by user mistakes.
• The guarantee is not valid if the problem is resulted from network electricity, power supply, generator or other systems that provide electricity.

My shutter desn't work, what should I do?

• Check out whether your remote-controller works or not. Press the button on the remote-controller. In case of weak or no signal, change battery. If your shutter works with button or switch, control the electricity.
• Check out electricty network; main fuses, shutter fuses, electricity cables, fuses on controller pane.
  

Can I still open/close my shutter in case of power breakdown?

Of course you can. You should open the box mounted on the wall near the shutter with the key given during montage. While you turn the handle in the box to the opposite direction by 180°, shutter can be lift by hands and you can lift it with your hand force by holding the shutter from its both sides, or, handle the bottom side of the plastic mechanism hanging down near the shutter, and you should turn the plastic component on the top of this mechanism counter-clockwise.
After the shutter is lift enough, you should bring the handle to the previous position. When the power cut ends, you should follow normal use process. After manual use do not forget to bring the mechanism to the previous position, and lock the box.